Frequently Asked Questions


1. What is the eligibility criteria to apply for a PRIMA home? 
Malaysian citizen.
At least 21 years of age at the time of application 
An individual or family (husband & wife) with a combined household monthly income of RM2,500 – RM10,000.
Applicant or his/her spouse must not own more than one property. 
Adheres to the additional guidelines set by PR1MA. 
 
 
2. Can I apply for a PR1MA home as a second home? 
Yes, you can.
 
3. If I reside in Malaysia and my spouse lives overseas, are we eligible to apply? 
You are eligible to apply as long as your family household income is between RM2,500 – RM10,000. 
 
REGISTRATION
 
1. How do I register for a PR1MA home? 
You may register online by visiting the PR1MA official website at  www.pr1ma.my
 
2. Are there any charges incurred to register for a PR1MA home? 
PR1MA does not charge any registration fees neither does it select any agent or third party to offer form-filling services or special allocations for PR1MA homes. 
 
3. Is my spouse also required to register if I have already registered for a PR1MA home?
Married couples are required to register once only. The applicant will have to include his/her spouse’s details in the registration form.  
 
4. Do I register as an individual or family if I am to be married soon? 
You may apply as an individual for now. However, you will need to update your profile with details of your spouse for ballot application. 
 
5. How often should I update my profile? 
You are required to update your profile if there is any change in the details required for your application. 
 
6. Should I face a problem in registering, what do I do?
Kindly contact the PR1MA Call Centre at 03-7962 4374 from Monday to Friday (9:00am – 6:00pm) or Saturday (9:00am –1:00pm). Alternatively, you may email your enquiries to info@pr1ma.my
 
7. If there is a technical error on the PR1MA website, what do I do? 
Kindly email a screen shot to PR1MA at this address - info@pr1ma.my
 
8. Where can I view a list of documents needed to register for PR1MA? 
Please refer to the information found on this page of the PR1MA website -  http://www.pr1ma.my/how-to-apply.php?required_documents=1.
 
9. What do I do should my IC has already been used in the system when I’m trying to register? 
Kindly contact us at 03-7962 4374 from Monday to Friday (9:00am – 6:00pm) or Saturday (9:00am –1:00pm). Alternatively, you may email your enquiries to info@pr1ma.my
 
10. What if I forget my username or password? 
You may retrieve your username and password at https://register.pr1ma.my
 
11. What documents do I need to apply for PR1MA?
You are required to send copies of:
i. Your Identity Card (IC)
ii. Latest bank statement or salary slip
 
 
PR1MA DEVELOPMENT
 
1. Are PR1MA homes Freehold or Leasehold? 
This is determined by the land proprietor for each PR1MA development. 
 
2. Where are PR1MA homes located? 
There are PR1MA developments located in major cities/towns/areas across Malaysia. For more information, visit http://www.pr1ma.my/pr1ma_homes.php.
 
3. How do I get the latest information about PR1MA home prices and launches? 
To find out, visit http://www.pr1ma.my/pr1ma_homes.php.
 
4. How much does a PR1MA home cost? 
A PR1MA home costs between RM100,000 and RM400,000.
 
5. What are the sizes available for PR1MA homes? 
Generally, a terrace PR1MA house is approximately between 850 sqft and 1,850 sqft while a PR1MA apartment unit is  approximately between 600 sqft to 1,200 sqft.
 
6. For enquiries or further information, kindly contact 
PR1MA Call Centre: 03-7962 4374 
Operating hours:
Monday to Friday (9:00am – 6:00pm) 
Saturday (9:00am – 1:00pm) 
Email:  info@pr1ma.my